OK so you would have seen yesterday’s post where I finally moved on the Surface 2 with its screen issues and now have a shiny bright Surface 3.

Problem.

OK it’s nothing like before, but the issue I now have is that the screen turns off when I close the cover (as expected), but it stays off when the cover is opened! I Googled this and didn’t find any other people with this problem. I’ve done all the updates, restarted the machine a few times but to no avail. As we speak I’m with Microsoft support who were looking for HyperV in the Windows Features (it wasn’t there), they have run a sfc /scannow operation (which found nothing) and are now doing a device refresh.

I hope this doesn’t turn into another case of a changeover device. I’ve just installed a brand new screen protector! (Which BTW isn’t the problem because 1) it was working before and 2) it still registers when the cover is closed).

Have you experienced this? What did you do about it?